Posted by: fortheheckofit on: February 6, 2009
It’s finally here. We “birthed” this baby, we’re exhausted, and we’re ecstatic. Going through user testing, getting feedback from everyone we can — and so far we are happy with the results. Of course, it’s not perfect. Far from it. There is SO much on our “to do” list. But the important thing is that we have taken the dive, and all throughout the site, we’ve decided to present ourselves with the honesty of saying it’s not all there yet. Which is a little freeing. And from what we’re hearing, refreshing to those who stop by.
Posted by: fortheheckofit on: January 30, 2009
With the re-launch of iowa.com just around the corner, the stress level is high. My boss, in fact, likened launching a product to birthing a child. I should know… I have had four of them. Four kids… and many more than four products.
I have to admit she’s right. It feels like the past six months have been an “incubation” period. Lots of planning, strategizing, coercing; some demanding and some praying. Roadblocks that pile up heavier the closer we get, since the risk involved for others increases, too. Like planning to bring a new baby home, the work with this “baby” won’t end at birth. Of course, we will have to take care of it. And the odd part is that since we’re doing some things that haven’t been done in our market, we don’t quite know what to expect. There will be lots of analysis, discussion, and planning for updates — and maybe overhauls.
Regardless, we hope to see this baby grow into a contributor in this not-so-easy world in which we live.
Hopefully it will serve its intended purpose. Since I have lived in Linn County all of my life except for 6 months in Ames to attend Iowa State (really), I can say that we certainly do need what the new Iowa.com site offers. A place to truly connect with others with similar interests or who live in a particular area. Direct connections to information from every county in the state. A one-stop calendar of events that I am confident is the most comprehensive I can find. An online directory, called the iGuide, that offers me everything from information about organizations I need to be aware of, donate to, or join; and businesses I need to try out, based on the reviews of other folks like me.
The most difficult part about this project is certainly that it is so big and all encompassing. So, as Tracy Pratt, the content editor, and I keep saying, we’re “casting a net over a broad surface to see what we catch.” We should quickly find out what people are interested in and where we need to do a deep dive and provide more content. The hardest thing to do was figuring out where to start.
I hope the audience will use the new site the way we envisioned. And I hope they push it to its limit so we can add all of the cool features we’ve put on the “Phase 2″ list. That will be like… adolescence.
Posted by: fortheheckofit on: January 16, 2009
Ok, so already this week I have had to remind myself of the “Promise Yourself” quote more than once. Why? I got stressed out and frustrated that our attempt to center an entire campaign effort around a launch that was going to be moot since I couldn’t see how we could possibly make it. I am thankful an observant co-worker asked me to go to lunch that day. We walked out into the cold and consumed an excessive amount of calories outside of the building. But it was totally worth it. By the time I got back my literal headache was gone. And now, over a day later, because the powers that be (um, my boss and other managers) helped create a process pathway to alleviate some of this type of stress later. I feel entirely better since priorities have been shifted and I can see the proverbial light at the end of the tunnel.
It wasn’t that long ago we were sitting around a table brainstorming and completely visualizing what iowa.com could become. After a lot of research, planning, learning, negotiating, and some would say some ranting… it is about to happen. It will certainly be a work in progress, guided largely by user feedback and site analytics in order to determine where to take it next.
I read a prior plan for iowa.com several months ago. And, in theory, the vision of what the “old” site was to be wasn’t that different from ours. But we have some additional tools with which to work, and probably more resources dedicated to making it happen — even though some days it feels like there will never be enough.
We’re getting there, though. Working ourselves out of “analysis paralysis” to a much more nimble, decisive organization. Even though it is a crazy time for all of us, I know what made me feel so much better today was the sense that I am still empowered to make decisions. I remember what a very dear mentor told me, when I was right out of college and clearly trying to be too perfectionstic: “Don’t be afraid to make mistakes. They WILL happen. It is how you address them that matters.” That was good advice. It is the fear of making them that paralyzes us.
Posted by: fortheheckofit on: January 9, 2009
So, I set up this blog and let it sit, empty – for a few days — while I pondered what the Heck (pun sorta intended) I was going to start with. Throughout the process of reading Sara Sinnard’s blog, I decided to use my response to her post about the undertaking to which Gazette Communications has committed. Since I am the product manager for iowa.com and the intent of this blog is to create a forum to discuss its creation and maintenance, I think it is still relevant. There is a huge challenge ahead of us, but how we choose to address that challenge is what is so critical to our success.
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As we have been working through this process, figuring out the roles and tasks involved throughout, I have come to the realization that one of the most important factors in all of this is the passion within us.
I’m impressed by the guts of the organization because this is a huge undertaking. But, of course, it needs to happen. Determining who will fit into what roles is of course part of the process.
The past few weeks have been very challenging for all of us, and I am sure there are many more of these weeks ahead. At times the challenge seems daunting. And the workload can be overwhelming. But the thing that makes a difference is, of course, attitude.
You can learn new skills, you can train new skills to others, you can completely revamp processes and day-to-day contact points. But you can’t train or teach passion.
It seems to be what drives the energy behind people. And having people on board with it is now more important than ever . I would rather work with someone who has energy and the willingness to learn new things, someone who is a team player — anyday — over one with all the experience and talent in the world but without the energy to “show us what they’ve got.”
How do you light that fire in people? I think the only way is to try to be an example, to expect the best from people, and to expect them to want that from you. Reminds me of a poem a friend gave me years ago, and I’m going to dig it up to include it here below… It may seem trite, and I by no means exemplify it, but whenever I read it I am reminded of how much I truly agree with it. I need to make a copy to keep at my desk so I can be reminded of it more often, especially now.
My framed copy of it says “author unknown” and that’s a shame, so here’s to “unknown”:
Promise Yourself
To be strong that nothing can disturb your peace of mind…
To talk health, happiness and prosperity to every
person you meet… to make all your friends feel that there is something in them…
To look at the sunny side of everything and make your optimism come true…
To think only of the best, to work only for the best and expect only the best…
To be just as enthusiastic about the success of others as you are about your own…
To forget the mistakes of the past and press on to the greater achievements of the future…
To wear a cheerful countenance at all times and give every living creature you meet a smile…
To give so much time to the improvement of yourself that you have no time to criticize others…
To be too large for worry, too noble for anger, too strong for fear and too happy to permit the presence of trouble.