for the Heck of it

Iowa.com is Alive!!

Posted by: fortheheckofit on: February 6, 2009

It’s finally here. We “birthed” this baby, we’re exhausted, and we’re ecstatic. Going through user testing, getting feedback from everyone we can — and so far we are happy with the results. Of course, it’s not perfect. Far from it. There is SO much on our “to do” list. But the important thing is that we have taken the dive, and all throughout the site, we’ve decided to present ourselves with the honesty of saying it’s not all there yet. Which is a little freeing. And from what we’re hearing, refreshing to those who stop by.

Labor Pains

Posted by: fortheheckofit on: January 30, 2009

With the re-launch of iowa.com just around the corner, the stress level is high. My boss, in fact, likened launching a product to birthing a child. I should know… I have had four of them. Four kids… and many more than four products.

I have to admit she’s right. It feels like the past six months have been an “incubation” period. Lots of planning, strategizing, coercing; some demanding and some praying. Roadblocks that pile up heavier the closer we get, since the risk involved for others increases, too. Like planning to bring a new baby home, the work with this “baby” won’t end at birth. Of course, we will have to take care of it. And the odd part is that since we’re doing some things that haven’t been done in our market, we don’t quite know what to expect. There will be lots of analysis, discussion, and planning for updates — and maybe overhauls.
Regardless, we hope to see this baby grow into a contributor in this not-so-easy world in which we live.
Hopefully it will serve its intended purpose. Since I have lived in Linn County all of my life except for 6 months in Ames to attend Iowa State (really), I can say that we certainly do need what the new Iowa.com site offers. A place to truly connect with others with similar interests or who live in a particular area. Direct connections to information from every county in the state. A one-stop calendar of events that I am confident is the most comprehensive I can find. An online directory, called the iGuide, that offers me everything from information about organizations I need to be aware of, donate to, or join; and businesses I need to try out, based on the reviews of other folks like me.

The most difficult part about this project is certainly that it is so big and all encompassing. So, as Tracy Pratt, the content editor, and I keep saying, we’re “casting a net over a broad surface to see what we catch.” We should quickly find out what people are interested in and where we need to do a deep dive and provide more content. The hardest thing to do was figuring out where to start.

I hope the audience will use the new site the way we envisioned. And I hope they push it to its limit so we can add all of the cool features we’ve put on the “Phase 2″ list. That will be like… adolescence.

Change IS Good

Posted by: fortheheckofit on: January 19, 2009

I just read Angie Holmes’ blog, and I was very impressed at how forthcoming and honest she was. I, too, have become very accustomed to change in my life — for one reason or another.

I’ve worked for nearly 20 years in one form of creative marketing organization or another. I spent 8 years in the account management areas of Cedar Rapids-based ad agencies, then went to the “client side” in a marketing communications role, probably one of the most pivotal changes I made. Landing in the marketing area gave more opportunity to my career growth.

Then I became aware of an open category direct marketing manager position with a software company called The Learning Company (previously called Parsons Technology and subsequently called Mattel Interactive), and I HAD to apply for it. It looked challenging, fast-paced, and FUN. It was. And I worked with a great team of people who were energetic, empowered, and had high expectations of one another. The three Es… 

I loved my job there.  Howe ver, when faced with the threat of yet another sale of the company, something to which the veterans had become accustomed — I panicked somewhat. I had been recently divorced and had two little girls. I was worried about the chance of losing my job, especially when I was one of the “new additions” to the crew. So I looked for something else and was given a decent offer as the director of marketing for a telecommunications company. They were impressed with my online marketing experience and wanted me to help them grow their data business.

I quickly found out I’d made the wrong move. So I contacted Cindy Huber, my former boss; and Dave Bader, then a VP with the Learning Company, and told them I’d made a mistake — and if they ever had another spot open to consider me. Boy, talk about timing… turns out I was laid off just a few short months from then, with about 40 other people. In truth I was relieved; I felt very under utilized and UNempowered in that job.

I had been on unemployment for a few weeks when the phone rang, and it was Dave, telling me that someone he knew was looking for a marketing director. Turns out it was Bob Parsons, who’d tried to retire and failed at it — so he started this little company called Go Daddy. Of course, having worked with lots of folks who were mentored by Bob, I was thrilled with the opportunity. I spoke with Bob over the phone and emailed him my ideas for revising and marketing their web site, which centered around selling domain names. I was hired as Go Daddy’s first director of marketing. And since Bob was in Arizona and I was in Cedar Rapids, as were a few of his development team at the time, he told me I was the first person he ever hired without first meeting them in person.

 I knew that it would be a hefty challenge to work for Bob; yet regardless, I’d learn a lot. And I also knew there was risk in dealing with the emotional highs and lows of the epitome of an entrepreneur. He was known to make changes in his organization on the fly.

I lasted two months. The first time.  Bob was annoyed by my copywriting. I cried for a full day. I had never lost a position due to failure to produce, and I was stunned. Then I called my dear mentor and friend, Barbara Green, a gutsy woman in her own right with whom I’d worked on the Professional Women’s Network (PWN) board. She told me I should call him and tell him he made a mistake. I laughed. “I’m serious,” she said. “What do you have to lose??” Well, she had a point there. So I did it. It didn’t take Bob long to say something to the effect of, “Well, I realize it takes some balls to call me and tell me that. And we need people like that. I will think about it and we’ll work out a plan. But you have to realize you are going to have to work like hell to prove yourself again.”

So on Monday, after being fired on Friday, I went back to work for Bob. I started handling the online advertising elements to drive traffic to the site, and I loved it. Through direct marketing and online analytics I found the “outlet” for those math skills I always had as a kid.   From 7th grade forward I worked a year ahead in science and math — yet didn’t ever want to become an accountant, actuary or math teacher.  When I decided to major in English at Cornell College I figured out I wanted to go into communications of some sort.  And, wow — direct marketing finally tied my two worlds together.  How cool is this to measure every move we make? And how much difference can a single word in a headline make? A LOT.

Anyway, over the course of the next 3 years I DID work like hell. I was promoted to vice president of advertising. On that day I received the biggest compliment of my career at the time when Bob told me, “I trust you, and I don’t trust many people.” I thought I’d reached the pinnacle of my life. Not only did I love what I was doing, I loved my team of co-workers and the office environment. And I had gotten remarried and found out I was going to have another baby.
Yet I lived with the stress. Probably because the passion and drive of the entrepreneur feeds the drive of others who “have it in them.” I worked hard; often late at night, early in the morning, after waking with an idea in the middle of the night… It was crazy, but it fed my creativity and challenged my brain. And I was well rewarded. I never would have left that job.

And then it happened. Bob re-organized the marketing department about 3 months after I got back from maternity leave, and I was out. I told myself that whoever initiated the phrase “change is good” was crazy.  I remember thinking “What am I going to do now?” I was so exhausted at what I’d put into Go Daddy and had been so passionate about. But I didn’t have the energy to go to work for someone else at that time. So I decided to put my energy into the moving company that my husband had started with an investor. It worked for a time. I had the flexibility to work from home, and more time with the kids. I became very involved in my church. Faith is what grounded me then — and still does today.  I learned that everything happens for a reason. Yet, I did miss the professional challenge.
Then my relationship fell apart, for reasons that were largely beyond my control. I decided that I would leave the marriage and would need to go back to a job full time in order to support my kids. I felt lucky that I could make enough to support myself. 

So I helped a company initiate some brand marketing and tested some Google campaigns and multiple eBay auctions, did a little consulting and then landed a position with Stamats, a well-reputed company with a lot of history in Cedar Rapids. I had seen the benefits of search engine marketing firsthand with Go Daddy, and I felt that Stamats could provide that service in addition to all of the web development work they were doing for their clients in higher education. I developed the products, set up the programs, evangelized through webinars and speaking at conferences. But it was just too hard of a sell to the ultra conservative admissions departments, and the economy was starting a downturn. Our efforts weren’t successful enough to continue to pursue with a full-time position.
So I was back looking for a job, hopefully this time the “right one.”  I networked with my contacts and landed a few rewarding consulting gigs that looked like they could evolve into full-time positions. But that wasn’t in the cards.
So, finally, I brainstormed some ideas about starting my own business. I really thought there was a huge opportunity in iowa.com and didn’t think the Gazette was really ready for the undertaking. I had met with Dave Storey and Chuck Peters almost two years before, and even interviewed with their management team before I took the job at Stamats. Chuck and Dave had great vision of where the company needed to be, and I remember asking them how they planned to “move the 125-year-old behemoth” into more progressive new media.

I thought about contacting them again. I met with Joni Thornton at the Women’s Business Center of Iowa about putting my plan for this new site (iowa.com or otherwise) into a full-blown business plan. She told me she liked the idea and would support it.  I set to work.

Within a week or two Dick Damrow, whom I’d met at Stamats, called me about some potential work. I told him about this vision for iowa.com. Of course, he wisely said, “So how are you going to make money?” He asked if I had heard anything from the Gazette on the new product position. I told him no, and walked out of his office.
No longer than 5 minutes passed and I checked my voicemail. Lo and behold there was a message from the Gazette requesting an interview. “This is too weird,” I thought.  I wondered if Dick made a phone call. But based on the time the call came in, I had been meeting with Dick at that very moment.

So I interviewed with Sara Sinnard, the new director of what was called the Niche Products team.  I was impressed with her right away, and dropped my jaw when she told me that one of the new initiatives was the possibility of re-launching iowa.com. Of course, I blew into all of the ideas I’d been mulling around anyway. I got the job.

LONG story short, there are times in my life that change has been painful. Yet after getting through it I’ve discovered what it has given me. Through my career I’ve met a ton of great people, some of whom have been wonderful mentors and great friends.  I have learned new skills every step of the way, so my very broad experience benefits me every day. And I have 4 great kids that I can’t imagine living life without.

I have had people tell me I should write this all down. I thought I would never have the time, and some of it was painful to think through. But it has been entirely worth it. Change truly is good.  Didn’t say it was easy.

Back on track

Posted by: fortheheckofit on: January 16, 2009

Ok, so already this week I have had to remind myself of the “Promise Yourself” quote more than once.  Why?  I got stressed out and frustrated that our attempt to center an entire campaign effort around a launch that was going to be moot since I couldn’t see how we could possibly make it.   I am thankful an observant co-worker asked me to go to lunch that day.  We walked out into the cold and consumed an excessive amount of calories outside of the building.  But it was totally worth it.  By the time I got back my literal headache was gone.  And now, over a day later, because the powers that be (um, my boss and other managers) helped create a process pathway to alleviate some of this type of stress later.  I feel entirely better since priorities have been shifted and I can see the proverbial light at the end of the tunnel.

It wasn’t that long ago we were sitting around a table brainstorming and completely visualizing what iowa.com could become.  After a lot of research, planning, learning, negotiating, and some would say some ranting… it is about to happen.  It will certainly be a work in progress, guided largely by user feedback and site analytics in order to determine where to take it next.  

I read a prior plan for iowa.com several months ago.  And, in theory, the vision of what the “old” site was to be wasn’t that different from ours.  But we have some additional tools with which to work, and probably more resources dedicated to making it happen — even though some days it feels like there will never be enough. 

We’re getting there, though.  Working ourselves out of “analysis paralysis” to a much more nimble, decisive organization.   Even though it is a crazy time for all of us, I know what made me feel so much better today was the sense that I am still empowered to make decisions.  I remember what a very dear mentor told me, when I was right out of college and clearly trying to be too perfectionstic:  “Don’t be afraid to make mistakes.  They WILL happen.  It is how you address them that matters.”  That was good advice.  It is the fear of making them that paralyzes us.

iowa.com awaits

Posted by: fortheheckofit on: January 9, 2009

So, I set up this blog and let it sit, empty – for a few days — while I pondered what the Heck (pun sorta intended) I was going to start with.  Throughout the process of reading Sara Sinnard’s blog, I decided to use my response to her post about the undertaking to which Gazette Communications has committed.  Since I am the product manager for iowa.com and the intent of this blog is to create a forum to discuss its creation and maintenance, I think it is still relevant.  There is a huge challenge ahead of us, but how we choose to address that challenge is what is so critical to our success.

———————-

As we have been working through this process, figuring out the roles and tasks involved throughout, I have come to the realization that one of the most important factors in all of this is the passion within us.

I’m impressed by the guts of the organization because this is a huge undertaking. But, of course, it needs to happen. Determining who will fit into what roles is of course part of the process.

The past few weeks have been very challenging for all of us, and I am sure there are many more of these weeks ahead. At times the challenge seems daunting. And the workload can be overwhelming. But the thing that makes a difference is, of course, attitude.

You can learn new skills, you can train new skills to others, you can completely revamp processes and day-to-day contact points. But you can’t train or teach passion.

It seems to be what drives the energy behind people. And having people on board with it is now more important than ever . I would rather work with someone who has energy and the willingness to learn new things, someone who is a team player — anyday — over one with all the experience and talent in the world but without the energy to “show us what they’ve got.”

How do you light that fire in people? I think the only way is to try to be an example, to expect the best from people, and to expect them to want that from you. Reminds me of a poem a friend gave me years ago, and I’m going to dig it up to include it here below… It may seem trite, and I by no means exemplify it, but whenever I read it I am reminded of how much I truly agree with it. I need to make a copy to keep at my desk so I can be reminded of it more often, especially now.

My framed copy of it says “author unknown” and that’s a shame, so here’s to “unknown”:

Promise Yourself
To be strong that nothing can disturb your peace of mind…
To talk health, happiness and prosperity to every
person you meet… to make all your friends feel that there is something in them…
To look at the sunny side of everything and make your optimism come true…
To think only of the best, to work only for the best and expect only the best…
To be just as enthusiastic about the success of others as you are about your own…
To forget the mistakes of the past and press on to the greater achievements of the future…
To wear a cheerful countenance at all times and give every living creature you meet a smile…
To give so much time to the improvement of yourself that you have no time to criticize others…
To be too large for worry, too noble for anger, too strong for fear and too happy to permit the presence of trouble.

Category Cloud


  • None
  • davidllee: Funny that you mention how trying to launch Iowa.com is similar to giving birth, and that adolescence is to come. I
  • Rob Gettemy: Hi Stephanie: Great story. Change is good...if we make it good. We can't always control what happens, but we always control our reaction to what ha
  • tomaltman: My story is ofter what I refer to as my journey. It was nice to read about yours.

Blog Stats

  • 521 hits